Matt
Activity overview
Latest activity by Matt-
Matt created an article, Where are my leads?
Your leads are automatically stored in your Flex CRM, accessible at https://flex.cloud. For details on how lead data flows from AI Showroom into your CRM, please refer to the Flex Integration docum...
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Matt created an article, Can I access information about which inspiration is most used, or where users drop off?
Yes, usage analytics, including most-used inspirations and drop-off points in the journey, are available in the PowerBI dashboard. Please speak with your Cyncly contact if you'd like a walkthrough.
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Matt created an article, Can I add more inspirations to what is available?
Each catalogue comes pre-loaded with its own set of inspirations, curated to match the products available in that catalogue. Additional customisation, including expanded or custom inspiration sets,...
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Matt created an article, How can I update the UI to reflect our branding?
Branding and UI colour updates are configured on the Cyncly side to ensure consistency across your catalog and platform setup. Please reach out to your Cyncly contact, who can walk you through the ...
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Matt created an article, I lost my project/conversation - why? Can I get it back?
Each conversation is treated as an individual project, and we don't currently support automatic saving of past conversations. This means a closed or lost conversation cannot be recovered at this ti...